Frequently Asked Questions
Everything you need to know about shopping with LE NOM.
How long does shipping take for LE NOM orders?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and local customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal, and a prepaid shipping label will be provided.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite garments to ensure the perfect fit.
What payment methods do you accept?
LE NOM accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are LE NOM products ethically manufactured?
Sustainability and ethics are at our core. We partner exclusively with factories that guarantee fair wages, safe working conditions, and adhere to strict environmental standards.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 60 minutes of placement. After this window, our warehouse begins processing the shipment and we are unable to make further changes.